Refund policy

digiforlife – Refund Policy

At digiforlife, we want you to be happy with your purchase. Since we sell exclusively digital products, our refund policy reflects the nature of downloadable and instantly accessible content.

Because our products are digital, once a file has been downloaded or access has been granted, the sale is generally considered final. This is due to:

  • The instant, irreversible nature of digital delivery
  • The inability to "return" a digital file once it has been accessed
  • Protection against digital piracy and misuse

Refunds may be considered in the following cases:

  • You were charged multiple times for the same order
  • The file is corrupted, defective, or does not open correctly
  • You did not receive delivery access within a reasonable time after payment confirmation
  • The product received is significantly different from what was described

Refunds will typically NOT be issued for:

  • Change of mind after purchase
  • Accidental purchases where the file has already been downloaded or accessed
  • Lack of technical knowledge to use the product
  • Incompatibility with software you did not check before purchasing

How to request a refund:

If you believe you're eligible for a refund, please contact us through our support channels within [1 days] of your purchase. Include your order number and a description of the issue. We'll review each request individually and respond within [1 business days].

Exchanges:

If you selected the wrong item or size/version of a template, we're happy to help you exchange it for the correct version instead of issuing a refund, where applicable.

By purchasing from digiforlife, customers acknowledge that all products are non-physical digital items, and refund eligibility is assessed based on the criteria above.